Return Policy

AYZUNA REFUND POLICY

At Ayzuna, we are dedicated to providing you with products that address the unique problems we aim to solve. We believe in the effectiveness of our offerings and encourage you to use them for at least 14 days to experience their full benefits. If, after this period and within our 60-day money-back guarantee, you are not satisfied, please contact us at ayzuna@gmail.com.

Cancellation Policy: Any changes or cancellations to an order must be made within 24 hours of placing the order. After this period, as the order will have entered the processing stage, we may not be able to accommodate your request. Refunds for orders canceled within 24 hours will be processed within 7 business days.

60-Day Money-Back Guarantee: Confident in the effectiveness of our products, we invite you to try them for at least 14 days. If within our 60-day guarantee period you remain unsatisfied, you may return the items. Shipping fees, if applicable, are non-refundable.

To initiate a return, please contact our support team by filling out the form on our Contact Us page or emailing us directly at ayzuna@gmail.com. To expedite your return, please provide your order number or the name and email address used for the order.

Damaged Goods: We take great care in packaging to prevent damage. If an item arrives damaged, it must be reported within 72 hours of delivery. Email us at ayzuna@gmail.com with a clear photo of the damage for eligibility assessment. We do not refund or replace items damaged due to normal wear and tear or misuse.

Shipping and Delivery: While we strive for timely delivery, we are not responsible for shipping or delivery delays beyond our control. Please contact the courier for assistance with any delivery issues. We are not liable for lost, stolen, or delayed packages.

Incorrect Shipping Address: Ensure the correct delivery address at checkout. If the address is incorrect and not communicated within 24 hours, there is no option to reship or refund.

Please note that we reserve the right to modify this Return and Refund Policy at any time. Customers are responsible for reviewing the latest version before purchasing and using Ayzuna products. By continuing to use our products, customers indicate their acceptance of this Return and Refund Policy.